Data Consent & Privacy Policy
This policy covers how Twinspire collects, uses, and protects personal data across its platform. It applies to all athletes, performance staff, and administrators.
1. Introduction
Twinspire is a digital platform designed to support athlete performance, injury prevention, and applied sports research.
This policy explains:
- what data we collect
- how it is used
- who can access it
- how it is stored
- your rights as a user
By using Twinspire, you acknowledge and agree to the practices described in this policy.
2. Who this policy applies to
This policy applies to:
- Athletes (players) using Twinspire
- Performance staff (coaches, physiotherapists, medical staff, analysts)
- Authorized administrators within participating teams or organizations
Different roles have different access rights, but all users are bound by this policy.
3. What data we collect
3.1 Athlete data
Depending on your team setup, Twinspire may collect:
- Training and match load data (e.g. distance, speed, acceleration)
- Physiological data (e.g. heart rate, recovery metrics)
- Wellness and self-reported data (e.g. readiness, soreness, sleep quality)
- Injury-related information entered by authorized staff
- Session metadata (date, duration, activity type)
Data may originate from:
- Wearable devices
- Testing systems
- Team management systems
- Manual inputs via the Twinspire app or web platform
3.2 Staff data
For performance staff, Twinspire may collect:
- Name, role, and team affiliation
- Login and access metadata
- Actions performed within the platform
4. How data is used
Twinspire uses data solely for the following purposes:
- Supporting day-to-day performance and training decisions
- Monitoring workload and recovery trends
- Supporting injury prevention and rehabilitation processes
- Providing insights and visualizations to athletes and staff
- Internal analysis and platform improvement
- Aggregated and anonymized research and reporting
Twinspire does not sell personal data and does not use data for advertising purposes.
5. Who can access the data
5.1 Athlete data access
Athlete data may be accessed by:
- The athlete themselves
- Authorized performance and medical staff within the same team
- Authorized Twinspire personnel for technical support and system maintenance
Access is role-based and limited to what is necessary.
5.2 Staff responsibilities
Staff users agree to:
- Treat athlete data as confidential
- Access data only for professional and approved purposes
- Not share data outside authorized contexts
- Follow applicable team, institutional, and legal guidelines
Misuse of data may result in access revocation.
6. Data storage and security
- Data is stored on secure cloud infrastructure located within the European Union
- Industry-standard security practices are used, including access controls and logging
- Raw source data is stored immutably for traceability
- Processed data is stored in controlled analytical databases
While no system can guarantee absolute security, Twinspire takes data protection seriously and applies appropriate technical and organizational measures.
7. Data retention
- Data is retained for as long as necessary to support team operations and analysis
- Retention may vary depending on team agreements and regulatory requirements
- When data is no longer needed, it may be archived or deleted in accordance with applicable policies
8. Research and anonymization
Twinspire may use data in aggregated and anonymized form for:
- Internal research
- Platform validation
- Academic or applied sports research collaborations
No published or shared research will identify individual athletes.
9. Your rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data, subject to legal and contractual obligations
- Ask how your data is being used
Requests can be made through your team or by contacting Twinspire directly.
10. Consent and withdrawal
- Consent is required before using Twinspire
- Consent is recorded with a timestamp and version
- Withdrawal of consent may limit or terminate access to the platform
- Certain data may need to be retained for legal or contractual reasons
11. Changes to this policy
- This policy may be updated over time
- Material changes will result in a new policy version
- Users may be asked to re-consent when significant updates occur
- Historical consent records are retained for audit purposes
12. Contact
End of Policy · Twinspire Neural Solutions · © 2026